Which Call Centre Service Is Right For You?

Rather than try to offer a compromised 'one size fits all' solution, we offer three
great services so you can choose the right one for you and your business.

Answer is a true pay as you go message taking service. We'll answer the phone in your company name, take a name, number and an accurate message. We'll then send you the message by email, text message, or our online portal. (Please note, we don't try and connect the caller to you with the Answer service)

http://www.answer.co.uk/

 Prices

Per message, not per minute.
£1/call (falling to 80p on larger packages)
No setup fee
No monthly fee
5p/email
10p/sms

 Cool Features

Online signup, live in 15 mins
True Pay As You Go, no management or setup fees

 Data Captured

We can ask the caller any of the following:

• Name
• Company Name
• Telephone Number
• Who They Wish To Speak To
• An Accurate Message

pureJAM is a Virtual Receptionist service designed to act as a front desk for you. We answer the calls in your company name then ask the caller the questions you specify. If you've asked us to we can try putting the caller through to your mobile or landline. Messages are then sent via email/text message/our online portal.

http://www.purejam.co.uk/

 Prices

Per second billing
70p-85p/minute dependant on package
No setup fee
Packages from £25 / month
Free email
5p/sms

 Cool Features

Online signup, live in 15 mins
Calls Patched to your Mobile/Landline
Easy to change instructions based on status
Update your status via SMS / Twitter
Internal Messageboards included for your use

 Data Captured

We can ask the caller any of the following:

• Name
• Company Name
• Telephone Number
• Who They Wish To Speak To
• An Accurate Message
• Email Address
• Postcode
• Postal Address
• Alternate Phone Number

JAM is our flagship service. We can do any inbound call handling on this service including: diary booking, emergency call outs, product ordering, first line support, advanced message taking and much much more.

http://www.jam.co.uk/

 Prices

Per second billing
Rates are dependant on package we build for you and the exact requirements. Packages start from £55 / month. Please enquire for more details.

 Cool Features

Entirely bespoke solutions, based on your needs. We can handle anything from small highly technical call handling right the way through to large inbound campaigns.

 Data Captured

Because JAM gives you an entirely custom package, we can ask the caller any combination of questions and send that data to you via email / SMS / our web portal.

Alternatively we can use your own website to input data from callers. Please contact us with your requirements.